Shipping & Returns
- FLAT RATE shipping is $15 anywhere in Canada, overages of $2 or more will be refunded.
- LETTERMAIL shipping is available for applicable orders. There is no lettermail option at checkout, so please choose flat rate. You are welcome to leave a note that you are wanting untracked lettermail shipping if possible or I will contact any orders placed that are eligible. Please keep in mind that lettermail does NOT have tracking & items will be shipped at your own risk.
- COMBINE shipping is available & to be used for combining with orders that have not yet shipped or orders placed in one of our Facebook group sale or orders being combined with someone else's order. An additional $5 is charged for combined shipping(exact shipping) and any overages of $1 or more are refunded. If the combined orders are small or in BC/AB it is very likely that a full $5 refund will be given. The extra $5 is charged because we are based on Vancouver Island, BC and shipping to the eastern provinces is quite pricey.
- LOCAL pickup is available. We are located in Nanaimo, BC(very south). Choose LOCAL during checkout and we will contact you to make pickup arrangements.
- All sales are final, unless items are defective and/or incorrect; in which case, a partial/full refund(depending on circumstance) or exchanges will be accepted within 10 days of receiving items. A photo of the item is required previous to washing. Also if items become unavailable a full refund will be given(this will hopefully never occur).